Laptop Screen Repair

Laptop computers are great to own for their mobility and convenience. Unfortunately, laptop screens can be easily cracked or broken. Some causes of a cracked screen are obvious: the laptop being stepped on or dropped. Other causes, like leaving something on the keyboard and closing the lid can crack a laptop screen as well. Symptoms of a cracked laptop […]

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Avoiding Computer Scams

Since most of the world’s households have at least one computer and probably a smartphone a great many people have been targeted by computer scams in recent years. Computer scams have cost the public over a billion dollars in 2014. Scams can come in many forms and range from obvious to very sophisticated scams. This post gives […]

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Keeping a Mac Running Great

Apple Mac Computers are a great platform and generally very easy to use.  One great thing about them is that they generally require little maintenance but here a few great things to do to take care of your Mac and Keep your Mac running Great. Backups Make a backup of your hard disk.  This is important because […]

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Memory vs Storage

We often see some confusion about what is memory vs. storage.  People often think they require more memory but need more storage instead or vice versa. Memory is the where the CPU stores information that it needs to have immediate access to.  For example, software resides in the memory while it is running.  More memory means […]

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How to erase your hard disk

So you are donating or getting rid of your old computer and want to make sure you didn’t leave any confidential data behind.  Simply deleting the files is not good enough.  All operating systems don’t delete files when you delete them; They just delete the references to the files in the file system. Here is […]

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Hardware vs Software Repair

Many of our service calls over the last month are for issues like Norton causing computer crashes, Antivirus Software disappearing, new computer setups, network setups, virus removals, slow computer, WiFi not working. Software created all of the problems except for the WiFi not working.  The WiFi Adapter, in this case, was an obsolete piece of […]

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Comcast Network Setup

So you are signing up for Comcast XFINITY Internet Service.  There are a few pieces of equipment you will need to purchase if you don’t already have them. Comcast recommends that you have a DOCSIS 3.0 cable modem.  Comcast has a list of supported equipment that Comcast for XFINITY Internet http://mydeviceinfo.comcast.net/.  When shopping for equipment you will want a modem […]

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6 Common Laptop Repairs

It’s always nice to get a new laptop but old ones can be repaired.  Like any computer, the cost of the repairs needs to be weighed against the costs of a new system.  Here are six typical repairs that laptops may need, estimate for the required time and the cost of the parts. 1 New […]

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Email Settings for Comcast Century Link and Charter

Often customers have trouble finding the correct email settings for their email program.      Here are the most common local email settings for the Tri-cities area. Local Email Settings Comcast Email Server Settings Incoming IMAP Server imap.comcast.net (Port 993 or 143) Incoming POP3 Server pop3.comcast.net (Port 995 with SSL) Outgoing Server: smtp.comcast.net (Port 587 or 465) SSL […]

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